BussinessWeek conducted a recent survey looking for which companies have the best customer service. Apple ranked 3rd in this lineup making it #1 of all computer manufacturers. The next best computer manufacturer was Dell who placed 23rd.
First place went to L.L. Bean and second place went to USAA, an insurance company. Apple received its’ highest marks for “Quality of Staff” and “Efficiency of Service”. Apple placed 20th in last year’s poll by Business Week, showing that they have made considerable progress over the past year.
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22 Feb 2010
